Terms & Conditions
Effective Date: 10th September 2025
These Terms and Conditions (“Terms”) govern your participation in classes, programs, and services provided by Gillian Marie Fitness (“we,” “our,” “us”). By booking or attending a class, you agree to these Terms. Please read them carefully.
1. Bookings and Payments
All classes must be booked in advance through our booking system, website, or by contacting us directly.
Payments must be made in full at the time of booking, unless otherwise agreed.
Prices are subject to change. Any changes will be updated on our website.
2. Cancellations and Refunds
Cancellations must be made at least 3 hours before the class to avoid losing your booking.
Late cancellations or non-attendance will result in forfeiting the class fee.
Refunds are not provided unless required by law, but we may offer credits or rescheduling at our discretion.
3. Health and Safety
By attending our classes, you confirm that you are physically fit and able to participate in physical activity.
You are responsible for informing us of any injuries, medical conditions, or limitations before participating.
We may refuse participation if we believe it could pose a risk to your health and safety.
Always follow the instructions of our trainers and use equipment properly.
4. Liability Waiver
You participate in classes at your own risk.
To the maximum extent permitted by law, we are not responsible for any injury, loss, or damage you may suffer while participating in our classes, using our facilities, or following advice outside of class.
5. Studio Rules
Arrive on time for your session. Late arrivals may not be admitted.
Respect staff, other participants, and studio property.
Wear appropriate fitness clothing and footwear.
Mobile phones should be on silent and not used during class, unless for emergencies.
6. Memberships and Packages
Non-Transferable: Memberships and class passes are for individual use only and cannot be shared, transferred, or sold to another person.
Expiry Dates: Each membership or class pack will have an expiry date, which will be clearly stated at the time of purchase. Unused sessions will not be carried over after expiry.
Payment: Membership fees must be paid upfront or by automatic direct debit (where applicable).
Auto-Renewal: Some memberships will automatically renew weekly unless a cancellation request has been submitted.
Suspension/Freeze Policy: Memberships may be paused or frozen due to medical reasons or extended travel, subject to approval and studio policy. Requests must be made in writing.
Cancellations: Membership cancellations require 14 days written notice before the next billing cycle. No refunds will be issued for unused portions of memberships.
Price Changes: Membership pricing is subject to change. Existing members will be notified in advance of any increases.
Breach of Terms: Misuse of membership benefits, misconduct, or breach of studio rules may result in suspension or cancellation of your membership without refund.
7. Privacy
We collect and handle personal information in accordance with our Privacy Policy.
By booking a class, you consent to the collection and use of your personal information as outlined in the Privacy Policy.
8. Changes to Services
We reserve the right to make changes to the class schedule, trainers, or services when necessary.
In the event of a class cancellation by us, you will be offered an alternative class, credit, or refund.
9. Photography and Media
From time to time, we may take photos or videos in classes for promotional purposes.
Please let us know if you do not wish to be photographed or filmed.
10. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of that jurisdiction.
11. Acceptance of Terms
By signing up, booking, joining, or attending any class, program, or service with Gillian Marie Fitness, you acknowledge that you have read, understood, and agree to these Terms and Conditions.